Be sure to also avoid opening any email attachments or clicking on any links from suspicious persons or emails. These are attempts at phishing. Phishing is the activity of defrauding an online account holder of financial information by posing as a legitimate company. Never ever send private tax information such as your social security number or date of birth over email. We will never request this information over email and will always call to ask you this information. Further, we will also call to verify your identity before releasing any information - just in case you are the victim of phishing yourself.
If something looks suspicious, trust your instincts. If a scammer is sending you bogus bills, please speak up and report it to the appropriate authorities.
You may also wish to:
- File a complaint with the FTC at ftc.gov/complaint and with the BBB (link is external). Complaints help shape the FTC’s law enforcement agenda, so it’s important to sound off when you spot a scam. Concerned about business directory fraudsters’ threats to tarnish your credit if you don’t pay? Many will simply drop the matter — and may even provide a refund — if they know you’ve complained.
- If you think you’ve been victimized in a fraud scheme that involves the U.S. Mail, submit a Mail Fraud Complaint Form to the U.S. Postal Inspection Service.
- Alert your state Attorney General. You can find contact information at naag.org (link is external), or check the blue pages of the phone book under State Government.
The internet has made life much more convenient, efficient and easy but we must be cognizant of the potential risks of using the internet. Implementing appropriate safeguarding measures such as strong passwords and fostering an attitude of healthy skepticism will help protect you from those with malicious intent. Be safe and be aware!